I can't verify my email
Articles on: Getting Started!
Spam folder: It's possible that the email may have been flagged as spam by your email service provider or company firewall. To ensure future emails from Murf AI are not sent to your spam folder, please check your spam folder and move the email to your primary inbox.
Incorrect Email ID: If you've entered an incorrect email ID during the sign-up process, you will not receive the verification email. In such cases, we recommend logging out and starting the sign-up process again with the correct email ID.
If you've tried the above steps and are still unable to verify your account, kindly reach out to our support team via live chat or email us at support@murf.ai. We'll be happy to assist you in resolving the issue.
Updated on: 03/05/2023
If you encounter difficulties receiving the verification email, these are the 2 most common reason:
Spam folder: It's possible that the email may have been flagged as spam by your email service provider or company firewall. To ensure future emails from Murf AI are not sent to your spam folder, please check your spam folder and move the email to your primary inbox.
Incorrect Email ID: If you've entered an incorrect email ID during the sign-up process, you will not receive the verification email. In such cases, we recommend logging out and starting the sign-up process again with the correct email ID.
If you've tried the above steps and are still unable to verify your account, kindly reach out to our support team via live chat or email us at support@murf.ai. We'll be happy to assist you in resolving the issue.
Updated on: 03/05/2023
Updated on: 16/05/2023
Thank you!